Terms of Service

Effective Date: September 4, 2025

Welcome to Autopia Car Wash (“Autopia,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website (autopiacarwash.com) and any services we provide at our locations, including memberships, appointments, and promotions. By using our site or services, you agree to these Terms. If you do not agree, please discontinue use.

1. Services Provided

Autopia offers car wash services, memberships, and related promotions both online and at our locations. Services may vary by location and may be modified, suspended, or discontinued at any time without notice.

2. Memberships & Subscriptions

• Eligibility: Memberships are available to individuals 18 or older with a valid payment method.

• License Plate Recognition: Memberships may be tied to your vehicle’s license plate. Only registered vehicles may use the membership.

• Recurring Billing: By enrolling, you authorize recurring charges to your payment method until canceled.

• Cancellation: You may cancel at any time through our website or contact form. Cancellation must occur before the next billing cycle to avoid additional charges.

• Non-Transferable: Memberships cannot be shared, transferred, or used across multiple vehicles unless explicitly allowed.

• Misuse: We reserve the right to revoke memberships for fraud, misuse, or abuse of services.

3. Payments

• Authorization: By providing payment information, you represent that you are authorized to use the selected method.

• Billing Issues: Failed payments may result in suspension of services.

• Refunds: All sales are final unless required by law. Refunds, if issued, are at our sole discretion.

4. User Responsibilities

When using our site or services, you agree to:

• Provide accurate and current information.

• Use services only for lawful purposes.

• Not misuse or interfere with our systems, promotions, or property.

5. Liability & Disclaimer

• Vehicle Condition: Autopia is not responsible for pre-existing damage, unsecured items, or aftermarket modifications (e.g., antennas, roof racks, custom accessories).

• Service Limitations: Some vehicles may not be eligible due to size, shape, or condition.

• Disclaimer of Warranties: Services are provided “as is” without warranties of any kind.

• Limitation of Liability: To the maximum extent permitted by law, Autopia is not liable for indirect, incidental, or consequential damages. Direct damages are limited to the amount you paid for the specific service at issue.

6. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

7. Changes to Terms

We may update these Terms from time to time. Updates will be posted on autopiacarwash.com with a new effective date. Continued use after updates means you accept the new Terms.

8. Governing Law

These Terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts located in California.

9. Contact Us

For questions about these Terms, please reach out through our Contact Us form on autopiacarwash.com.