Autopia Car Wash (“us,” “we,” or “our”) operates www.autopiacarwash.com (the “Site”) and our membership programs. This Privacy Policy explains how we collect, use, and protect your personal information. We are committed to transparency and want to clearly explain what information we collect, how it’s used, and how it’s shared. We use your information solely to provide and improve our services, and we never sell or rent your information to third parties for marketing.

Information Collection and Use

We may collect personally identifiable information including name, email, phone number, payment details (processed securely through third-party providers), vehicle information (such as license plate or RFID tag), and membership usage data. This information is used to manage your account, process payments, provide services, and communicate with you.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This may include IP address, browser type, version, pages visited, time and date of your visit, and time spent. We may use third-party services such as Google Analytics to help us analyze this data.

Communications

We may use your information to contact you via SMS, email, or phone with service notices, technical updates, security alerts, and marketing messages. You may opt out of promotional emails at any time, but we may still send account-related notices.

Cookies

Our Site uses cookies and similar technologies to improve user experience and analyze trends. You may disable cookies in your browser settings, but some site features may not function properly.

Data Sharing

We do not sell or rent personal information. We may share your data with trusted service providers (e.g., payment processors, CRM providers like Rinsed, analytics providers) strictly to perform services on our behalf.

Customer Rights

You may access, update, or request deletion of your information at any time (subject to legal and billing obligations). Customers may also opt out of marketing communications and manage data preferences through our membership portal.

Security

The security of your information is important to us. We use commercially reasonable measures to protect data, but no system is 100% secure. Payment processing is handled by PCI-compliant third parties; we do not store full credit card numbers.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to Privacy Policy

This Privacy Policy is effective as of July 30, 2025. We may update this policy, and changes will take effect when posted on our Site. Continued use of our services after updates constitutes acceptance of the new policy.

Contact Us

If you have questions regarding this Privacy Policy, please contact us:
Email: info@autopiacarwash.com
Phone: 510-656-5266