Privacy Policy

PRIVACY POLICY

Effective Date: September 4, 2025

Autopia Car Wash (“Autopia,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit autopiacarwash.com or use our services.

By using our site and services, you agree to the practices described here.

 

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, phone number, and email when you book an appointment, sign up for membership, or contact us.
  • Vehicle Information: License plate number or vehicle details for memberships and wash verification.
  • Payment Information: Credit/debit card details and billing information when you make a purchase.
  • Membership & Account Data: Login details, subscription or membership plan, and related preferences.
  • Communications: Messages, feedback, or inquiries submitted via our contact form.
  • Website & Usage Data: IP address, browser type, pages viewed, and interaction data collected through cookies or tracking tools.

 

How We Use Your Information

We use your personal information to:

  • Provide and manage car wash services, appointments, and memberships.
  • Process transactions securely.
  • Communicate with you regarding services, promotions, or account updates.
  • Improve website performance and customer experience.
  • Prevent fraud and maintain the security of our services.
  • Comply with legal obligations.

 

Sharing of Information

We may share your information in the following ways:

  • Service Providers: With vendors who assist with payment processing, membership management, website hosting, analytics, or marketing.
  • Analytics & Advertising Partners: To better understand website traffic and, if applicable, to deliver relevant promotions.
  • Legal Requirements: If required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell or rent your personal information to third parties.

 

Cookies & Tracking

We use cookies and similar technologies to:

  • Enable essential site functionality.
  • Remember your preferences.
  • Analyze site usage and performance.
  • Deliver promotions that may interest you.

You may adjust your browser settings to block or delete cookies, though some site features may not function properly without them.

 

Your Rights & Choices

  • Access/Update: You may request access to or corrections of your personal information.
  • Deletion: You may request that we delete your personal data, subject to legal exceptions.
  • Marketing Opt-Out: You may unsubscribe from promotional emails or texts at any time.
  • Cookies: You can manage cookie preferences through your browser settings.
  • CCPA Rights (California Residents): You have the right to know what personal data we collect, request deletion, opt out of sale/sharing of data, and not be discriminated against for exercising your rights.

 

Data Security

We implement reasonable safeguards (encryption, secure servers, restricted access) to protect your data. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

 

Contact Us

For privacy questions or to exercise your rights, please submit a request through our Contact Us form on autopiacarwash.com. We do not handle privacy requests via email.

 

Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” above reflects the latest version. We encourage you to review it regularly.